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Privacy policy

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Data Controller

PROACQUA GROUP S.R.L.
VAT No: 01917520221
Tax Code: 01917520221
Address: VIA DEL GARDA, 44
Postal Code: 38068
City: ROVERETO (TN)
Data Controller email address: info@proacqua.it

Types of Data Collected

Among the Personal Data collected by this Website, either independently or through third parties, there are: usage data; cookies; first name; last name; phone number; address; province; email; postal code; various types of data; city.

Detailed information on each type of Personal Data collected is provided in the relevant sections of this Privacy Policy or through specific notices displayed prior to the data collection.

Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically when using this Website.

Unless otherwise specified, all Data requested by this Website is mandatory. If the User refuses to provide it, the Website may be unable to provide its services. Where this Website specifically states that some Data is optional, Users are free not to communicate such Data without affecting the availability or operation of the Service.

Users who are uncertain about which Personal Data is mandatory are welcome to contact the Controller.

The use of Cookies – or of other tracking tools – by this Website or by third-party service providers serves the purpose of providing the Service requested by the User, in addition to the other purposes described in this document and in the Cookie Policy.

The User is responsible for any third-party Personal Data obtained, published, or shared through this Website.

Method and Place of Processing of the Collected Data

The Controller adopts appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction of Personal Data.
Processing is carried out using IT and/or telematic tools, following organizational procedures and methods strictly related to the stated purposes.
In addition to the Controller, in some cases, the Data may be accessible to other persons involved in the operation of this Website (administrative, sales, marketing, legal, or system administration staff) or to external parties (such as technical service providers, mail carriers, hosting providers, IT companies, communication agencies) appointed, if necessary, as Data Processors by the Controller.
An up-to-date list of these Data Processors may be requested from the Controller at any time.

The Data is processed at the Controller’s operating offices and in any other places where the parties involved in the processing are located. For further information, please contact the Controller.
The User’s Personal Data may be transferred to a country other than the one in which the User is located. For more information about the place of processing, the User can refer to the section containing details on the processing of Personal Data.

Unless otherwise specified in this document, Personal Data is processed and stored for as long as required to fulfill the purpose for which it was collected, and may be retained for a longer period due to legal obligations or with the User’s consent.

Purposes of Processing the Collected Data

The User’s Data is collected to allow the Controller to provide the Service, comply with legal obligations, respond to enforcement requests, protect its own rights and interests (or those of Users or third parties), detect any malicious or fraudulent activity, and for the following purposes: Displaying content from external platforms, SPAM protection, Statistics, Contacting the User, and Tag management.

For detailed information on the purposes of the processing and the specific Personal Data used for each purpose, the User may refer to the section “Detailed Information on the Processing of Personal Data”.

Detailed Information on the Processing of Personal Data

Personal Data is collected for the following purposes using the following services:

  • Contacting the User

    Contact form (this Website)

    By filling out the contact form with their Data, the User consents to their use to respond to requests for information, quotes, or any other kind of request as indicated by the form’s header.

    Processed Personal Data: ZIP code; City; Last name; Email; Address; First name; Phone number; Province; various types of Data.

  • Tag Management

    This type of service helps the Owner to manage the tags or scripts needed on this Website in a centralized fashion.
    This results in the User’s Data flowing through these services and potentially being retained.

    Google Tag Manager (Google Ireland Limited)

    Google Tag Manager is a tag management service provided by Google Ireland Limited.

    Processed Personal Data: Usage Data.

    Place of processing: Ireland – Privacy Policy.

  • SPAM Protection

    This type of service analyzes the traffic of this Website, potentially containing Users’ Personal Data, in order to filter it from parts of traffic, messages, and content recognized as SPAM.

    Google reCAPTCHA (Google Ireland Limited)

    This service analyzes the traffic of this Website – potentially including Users’ Personal Data – to filter out content, messages, and access recognized as SPAM.
    Google reCAPTCHA is a SPAM protection service provided by Google Ireland Limited.
    The use of reCAPTCHA is subject to the Privacy Policy and Terms of Service of Google.

    For information about how Google uses data, please refer to the Google Partners Policy.

    Processed Personal Data: Cookies; Usage Data.

    Place of processing: Ireland – Privacy Policy.

  • Statistics

    The services listed in this section allow the Data Controller to monitor traffic and analyze and track User behavior.

    Google Analytics (Universal Analytics) with anonymized IP (Google Ireland Limited)

    Google Analytics (Universal Analytics) is a web analysis service provided by Google Ireland Limited (“Google”).
    Google uses the collected Personal Data to track and examine the use of this Website, compile reports, and share them with other services developed by Google.
    Google may use the Personal Data to contextualize and personalize the ads of its own advertising network.
    This integration of Google Analytics anonymizes your IP address. Anonymization takes place within the member states of the European Union or in other countries that are part of the European Economic Area Agreement, by shortening the User’s IP address. Only in exceptional cases will the full IP address be sent to Google servers in the United States and shortened there.

    For information about how Google uses data, please refer to the Google Partners Policy.

    Processed Personal Data: Cookies; Usage Data.

    Place of processing: Ireland – Privacy PolicyOpt-Out.

    Google Analytics (Universal Analytics) (Google Ireland Limited)

    Google Analytics (Universal Analytics) is a web analysis service provided by Google Ireland Limited (“Google”).
    Google uses the collected Personal Data to track and examine the use of this Website, compile reports, and share them with other services developed by Google.
    Google may use the Personal Data to contextualize and personalize the ads of its own advertising network.

    For information about how Google uses data, please refer to the Google Partners Policy.

    Processed Personal Data: Usage Data; Tracking Tool.

    Place of processing: Ireland – Privacy PolicyOpt-Out.

    Google Analytics 4 (Google Ireland Limited)

    Google Analytics is a statistics service provided by Google Ireland Limited (“Google”).
    Google uses the collected Personal Data to analyze the use of this Website, to compile reports, and to share them with other services developed by Google.
    Google may use the Personal Data to contextualize and personalize the ads of its own advertising network.
    In Google Analytics 4, IP addresses are used at the time of collection and then deleted before data is recorded in any data center or server.
    For more information, please consult the official Google documentation.

    For information about how Google uses data, please refer to the Google Partners Policy.

    Processed Personal Data: Usage Data; Tracking Technologies.

    Place of processing: Ireland – Privacy PolicyOpt-Out.

  • Displaying Content from External Platforms

     

     

     

This Website uses Tracking Tools. To learn more, Users may consult the Cookie Policy.

The Controller may process Personal Data relating to the User if one of the following applies:

  • The User has given their consent for one or more specific purposes.
  • Processing is necessary for the performance of a contract with the User and/or for pre-contractual obligations.
  • Processing is necessary for compliance with a legal obligation to which the Controller is subject.
  • Processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Controller.
  • Processing is necessary for the purposes of the legitimate interests pursued by the Controller or by a third party.

In any case, the Controller will gladly help clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Unless otherwise specified in this document, Personal Data shall be processed and stored for as long as required by the purpose they have been collected for. They may also be retained for a longer period if required to do so for legal obligations or on the basis of the User’s consent.

Therefore:

  • Personal Data collected for purposes related to the performance of a contract between the Controller and the User shall be retained until such contract has been fully performed.
  • Personal Data collected for the purposes of the Controller’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Controller within the relevant sections of this document or by contacting the Controller.

When processing is based on the User’s consent, the Controller may retain Personal Data for a longer period until such consent is withdrawn. Furthermore, the Controller may be obliged to retain Personal Data for a longer period whenever required to do so for compliance with a legal obligation or upon order of an authority.

Once the retention period expires, Personal Data shall be deleted. Therefore, the rights of access, erasure, rectification, and data portability cannot be exercised after expiration of the retention period.

Users’ Rights Under the General Data Protection Regulation (GDPR)

Users may exercise certain rights regarding their Data processed by the Controller.

In particular, Users have the right, to the extent permitted by law, to:

  • Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
  • Object to the processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent.
  • Access their Data. Users have the right to learn if Data is being processed by the Controller, obtain disclosure regarding certain aspects of the processing, and obtain a copy of the Data undergoing processing.
  • Verify and request rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
  • Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Controller will not process their Data for any purpose other than storing it.
  • Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from the Controller.
  • Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used, and machine-readable format and, if technically feasible, to have it transmitted to another controller without any hindrance.
  • Lodge a complaint. Users have the right to bring a claim before their competent data protection authority or take legal action.

Users also have the right to obtain information about the legal basis for Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, as well as about the security measures taken by the Controller to safeguard their Data.

Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Controller, or for the purposes of the legitimate interests pursued by the Controller, Users may object to such processing by providing a ground related to their particular situation.

Here is the faithful English translation of that paragraph, preserving meaning and clarity:

Users are informed that they may object to the processing of their data for direct marketing purposes at any time, free of charge and without providing any justification. If such an objection is made, the Personal Data will no longer be processed for these purposes. To find out whether the Controller processes Personal Data for direct marketing purposes, Users can refer to the relevant sections of this document

Requests to exercise User rights can be addressed to the Controller using the contact details provided in this document. Such requests are free of charge and will be answered by the Controller as soon as possible and in any case within one month, providing all information required by law. Any rectification, erasure, or restriction of processing will be communicated by the Controller to each recipient to whom the Personal Data has been disclosed, unless this proves impossible or involves a disproportionate effort. The Controller shall inform the User about those recipients if requested.

Further Information About Data Processing

Legal Defense

The User’s Personal Data may be used by the Controller for legal defense in court or in the stages leading to possible legal action arising from improper use of this Website or the related Services.
The User declares to be aware that the Controller may be required to disclose Personal Data upon request of public authorities.

Specific Information

Upon request by the User, this Website may provide additional and contextual information regarding specific Services or the collection and processing of Personal Data, in addition to the information contained in this privacy policy.

For operation and maintenance purposes, this Website and any third-party services it uses may collect system logs — files that record interactions and may also contain Personal Data, such as the User’s IP address.

More details concerning the processing of Personal Data may be requested from the Controller at any time using the contact information provided in this document.

The Controller reserves the right to make changes to this privacy policy at any time by notifying Users on this page and — as far as technically and legally feasible — by sending a notice via any contact information available to the Controller. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.

If the changes affect processing activities whose legal basis is consent, the Controller shall collect the User’s consent again, if necessary.

Personal Data (or Data)

Personal Data means any information that directly, or indirectly — also in connection with other information — including a personal identification number, makes a natural person identified or identifiable.

Usage Data

Information collected automatically through this Website (or third-party applications integrated into this Website), which can include: the IP addresses or domain names of the computers used by the Users who use the Website, the URI addresses (Uniform Resource Identifier), the time of the request, the method used to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s response (successful, error, etc.), the country of origin, the features of the browser and the operating system used by the User, the various time details per visit (e.g., the time spent on each page) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User’s IT environment.

User

The individual using this Website who, unless otherwise specified, coincides with the Data Subject.

Data Subject

The natural person to whom the Personal Data refers.

Data Processor (or Processor)

The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.

Data Controller (or Controller)

The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Website. Unless otherwise specified, the Data Controller is the owner of this Website.

This Website (or this Application)

The hardware or software tool by which the Personal Data of the User is collected and processed.

Service

The service provided by this Website as described in the relevant terms (if available) on this site/application.

European Union (or EU)

Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.

Cookies

Cookies are Tracking Tools that consist of small sets of data stored in the User’s browser.

Tracking Tool

Tracking Tool means any technology — e.g., Cookies, unique identifiers, web beacons, embedded scripts, e-tags, or fingerprinting — that enables the tracking of Users, for example by accessing or storing information on the User’s device.


Legal information

Unless otherwise stated, this privacy policy applies solely to this Website.

Last modification: 23 June 2023